What should I wear?
You want to look your best but it's also important that you and your family are comfortable in whatever outfits you choose. Try to make sure that everyone's clothes work together and that the colours complement each other. Neutrals (with perhaps a pop of one colour or tone) work well. Try not to overthink it – dress the kids in anything that you love them in and wear something that you know you won't look back and cringe at! Also, make sure you bring a change of clothes, especially for little ones.
What's the best location for the shoot?
The ideal location is somewhere that holds special meaning to you and your family. In my experience, photographing children outdoors where they can play and run around is the best way to capture their unique personality. Your home can also be a great choice, particularly for babies, where you will feel comfortable surrounded by familiar things that you love. I am also happy to recommend location spots and advise on the best times according to sunrise and sunset.
What should I bring to the shoot?
A change of clothes for everyone but particularly young children is a good idea. Also, if your kids have a favourite toy they can't be without (and you don't mind being in the photos!) then bring that too. You are welcome to bring bikes, scooters, balls or anything that you feel reflects your family's personality – but letting children use their imaginations often make for the best photographs. Don't forget water/milk/snacks and obviously nappy changing essentials if you need them.
When will my photographs be ready?
Within two weeks of our photo shoot, you will receive access to your private online gallery of carefully selected images. Prints are ready two to three weeks after ordering. Albums and other custom items can take up to six weeks.
How do I make a booking?
Simply reach out via the form here and I'll be in touch to find a time that works for you.
Daisy Stockbridge Photography may collect information from you when you register on our site, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address or phone number. You may, however, visit our site anonymously.
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We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
REFUNDS & RETURNS POLICY
Because of the nature of our custom-designed and made products, we are unable to offer returns and exchanges. We can only replace items if they are defective or damaged. If your wall art arrived damaged, we will happily offer a refund (or free replacement including shipping) of the damaged item. Make sure to reach out within 14 days of the damaged product delivery.
All our orders go through a rigorous quality check before they are shipped out. After an item is shipped, things have moved beyond our control. Shipping (particularly for international orders) is affected by many outside influences. If you’d like an update on your order, please contact the shipping company with your order number or use the tracking number or link.
A placed order can be cancelled without any problems if the order hasn’t been sent to production yet. If the product is already in production, that means that images and funds have already been transferred to the print lab and framers. However, if you contact us as soon as possible we will do our best to attempt to cancel the order and gain a refund from our suppliers.
Gift certificate terms & conditions
A note about rescheduling
We understand that life gets busy and life with kids can be unpredictable - but we also have a small business to run and other clients to accomodate so wherever possible we ask for as much notice as possible should you need to change or cancel your appointment (be it your photoshoot or your design & ordering session). We usually take a $95 deposit which strictly speaking we could retain should you just not show up. But we prefer the carrot rather than the stick approach (!) so to say thank you for showing up and saying you care, we can either refund that $95 or should you wish to put it towards prints we will turn it into $150 (*at your first booked design session*) Hope that makes sense, and thank you for your understanding!
It is illegal to copy or reproduce these photographs elsewhere without Daisy Stockbridge Photography’s permission. All photographs, both on website and Facebook, including all potential proofs and purchased prints, are copyrighted; reproduction of any image by any means, including copying, re-printing, screen captures, and other means of print reproduction are strictly prohibited and are a violation of copyright law. Additionally, it is illegal to post any photographer’s work on the Internet, blogs and social networking sites, without the express permission of the photographer. The only exception to this is if you have purchased the print release in which case sharing on personal social media pages, web pages or blogs is allowable but credit and link back to Daisy Stockbridge Photography is required. As an artist, Daisy Stockbridge Photography wishes to have complete control over the final look of her client's images, and scanned images damage her reputation as a photographer by distorting and devaluing the image quality. Thank you for respecting Daisy Stockbridge Photography’s work and livelihood by choosing not to reproduce her images. Daisy Stockbridge Photography reserves the right to use the negatives and/or reproductions for display publication or other purposes. Negatives and originals remain the property of Daisy Stockbridge Photography.